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      • Rights Expert

        Rights Expert Literary and Licensing Agency is representing in Romania, directly or through other agents, more than 45 publishing houses and imprints (mainly from UK and USA). Part of the publishers represented in Romania agreed to give us the international representation for other CEE territories: Poland, Czech Republic, Slovakia, Hungary, Croatia, Slovenia, Serbia, Bulgaria. Rights Expert Literary and Licensing Agency is having a portfolio of creative, independent and flexible publishers from domains like: Children and Young Adult books (non-fiction): activity books, color and stickers books. Children and Young Adult books (fiction): picture books (trendy in all the markets); story books; novels; comic magazines and books. Adult non-fiction: Self-help, Health, Body, Mind & Spirit etc. Adult fiction

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        Indie Experts Publishing and Author Services

        Publishing 3.0 and Author services for non-fiction specialists who care about influencing with high quality content.

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      • Trusted Partner
        December 2016

        Great Power Speed: The Road to the Rise of China's High-speed Rail

        by High-speed rail experience

        This topic takes as a sample the glorious development history of high-speed rail, which is highly concentrated and represents China’s manufacturing industry catching up with the world’s advanced level. This vivid portrayal of characters reflects the spirit and core values of Chinese railway people's minds of the motherland, tenacious struggle, and brave climbing, fully interpreting China's democracy, independence and self-reliance, and realizing the Chinese dream of making the country and the people rich.

      • Trusted Partner
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

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        Business, Economics & Law
        August 2017

        Visitor Experience Design

        by Noel Scott, Jun Gao, Jianyu Ma, Pierre J Benckendorff, Ana Claudia Campos, I-Ling Chen, Peiyi Ding, Rouven Doran, Afiya Holder, Shan Jiang, Svein Larsen, Dung Le, Kuan-Huei Lee, Shanshi Li, Xiang Li, Wei Liu, Júlio Mendes, Brent Moyle, Liubov Skavronskaya, Beverley Sparks, Patricia Valle, Gabby Walters, Ying Wang, Katharina Wolff, Laurie Wu, Lihua Gao

        Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of the antecedents of a memorable experience, including: · The psychological process of the formation or creation of a visitor's experiences · Psychological aspects of tourism experiences such as attention, emotion, memory and mindfulness · Pre-stage experience: customer inputs such as knowledge, myths, values and memories from previous travel · On-site experience: co-creation processes · Post-stage experience: immediate and long term outcomes including happiness and well-being · Experience design cases Tourism, hospitality and event managers seek to provide WOW experiences to their visitors through better design and management.This book encourages the discussion of different facets of experience design such as emotions, attentions, sensations, learning, the process of co-creation and experiential stimuli design. It will be of interest to tourism researchers and postgraduate students studying tourism management, marketing and product design.

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        History of medicine
        October 2016

        Medicine, health and Irish experiences of conflict, 1914–45

        by Edited by David Durnin, Ian Miller

        This book explores Irish experiences of medicine and health during the First and Second World Wars, the War of Independence and the Civil War. It examines the physical, mental and emotional impact of conflict on Irish political and social life, as well as medical, scientific and official interventions in Irish health matters. The contributors put forward the case that warfare and political unrest profoundly shaped Irish experiences of medicine and health, and that Irish political, social and economic contexts added unique contours to those experiences not evident in other countries. In pursuing these themes, the book offers an original and focused intervention into a central, but so far unexplored, area of Irish medical history.

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        Business innovation
        August 2014

        Imagineering: Innovation in the Experience Economy

        by Gabrielle Kuiper, Bert Smit

        To survive in today’s complex economies, it is imperative for companies to understand their consumers in terms of how and why they like to use their products. Distinction based on quality no longer provides competitive advantage. Imagineers use design methods to create meaningful experiences that connect consumers to brands, employees to companies and consumers to consumers. This book explains the background of the need for experiences and then focusses on how to design them. Bringing theory into practice for students of tourism marketing, event planning and business, it provides a window into the creative world of Imagineering.

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        Humanities & Social Sciences
        May 2024

        The anthropology of ambiguity

        Theory, praxis and critique

        by Mahnaz Alimardanian, Timothy Heffernan

        This volume puts ambiguity and its generative power at the centre of analytical attention. Rather than being cast negatively as a source of confusion, bewilderment or as a dangerous portent, ambiguity is held as the source of the dynamic between knowledge and experience and of certainty amid uncertainty. It positions human life between the realms of mystery and mastery where ambiguity is understood as the experience and expression of life and part of navigating the human condition. In turn, the tension between the tradition in anthropology of examining cultural certitudes through ethnographic description and efforts to challenge dominant expressions of incertitude are explored. Each chapter presents ethnographic accounts of how people engage individually and collectively with the self, the other, human-made institutions and the more-than-human to navigate ambiguity in a world affected by viral contagion, climate change, economic instability, labour precarity and (geo)political tension.

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        March 2024

        Today Is a Good Day to Abolish the Patriarchy

        by Bettina Schulte (ed.)

        Do we still need feminism in Europe? Equality or difference feminism? A new generation of feminists has now broken away from the feminism of the 1960s. The old white Cis man has been discredited, by the "#MeToo" movement at the latest. Sexualised violence against women has been outlawed, perpetrators taken to court. So everything’s good? No, of course not. Men still dominate public discourse; men are unchallenged in leadership positions in politics, society and business; male power still prevails in the domestic environment as well. The extent to which men fight back when they feel threatened by feminism is also evident in the revival of authoritarian nationalist politicians in Europe and around the world. The seven authors shed light on feminist struggles in different areas of life, and illustrate the range of feminism today.

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        Dogs as pets
        November 2014

        Dogs in the Leisure Experience

        by Neil Carr

        This book explores the social and cultural constructions and debates of what are dogs and what is leisure. It looks at how working dogs play a significant role in leisure experiences such as ensuring the safety of air transport, and considers the differing roles and changing acceptance of dogs’ involvement in sport. Within the setting of the animal welfare and sentience debates, it examines the leisure needs of dogs and their owners. Providing an original contribution to our understanding of dogs as both participants and objects in the leisure experience, this book is a useful resource for researchers in leisure, hospitality and tourism.

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        Fiction
        August 2012

        To Live

        by YU Hua

        An award-winning, internationally acclaimed Chinese bestseller, originally banned in China but recently named one of the last decade's ten most influential books there, To Live tells the epic story of one man's transformation from the spoiled son of a rich landlord to an honorable and kindhearted peasant. After squandering his family's fortune in gambling dens and brothels, the young, deeply penitent Fugui settles down to do the honest work of a farmer. Forced by the Nationalist Army to leave behind his family, he witnesses the horrors and privations of the Civil War, only to return years later to face a string of hardships brought on by the ravages of the Cultural Revolution. Left with an ox as the companion of his final years, Fugui stands as a model of flinty authenticity, buoyed by his appreciation for life in this narrative of humbling power.

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        Humanities & Social Sciences
        2020

        Do Not be Afraid. About life, death and everything in between

        by Anastaiia Leukhina

        What to do if someone close to you has an incurable disease? Where to run, where to seek support, how to behave with a sick person? This book contains practical recommendations that provide answers to these and other difficult questions. The book is written is a friendly, simple language, with the knowledge of the Ukrainian medical and social realities, sometimes with humor. It contains sincere and poignant stories of real people who share their own experiences in similar situations, showing that even illness and death will not seem so terrible if you approach them consciously and with love.

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        Humanities & Social Sciences
        July 2022

        Disability and the Victorians

        Attitudes, interventions, legacies

        by Iain Hutchison, Martin Atherton, Jaipreet Virdi

        Disability and the Victorians brings together in one collection a range of topics, perspectives and experiences from the Victorian era that present a unique overview of the development and impact of attitudes and interventions towards those with impairments during this time. The collection also considers how the legacies of these actions can be seen to have continued throughout the twentieth century right up to the present day. Subjects addressed include deafness, blindness, language delay, substance dependency, imperialism and the representation of disabled characters in popular fiction. These varied topics illustrate how common themes can be found in how Victorian philanthropists and administrators responded to those under their care. Often character, morality and the chance to be restored to productivity and usefulness overrode medical need and this both influenced and reflected wider societal views of impairment and inability.

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        Humanities & Social Sciences
        December 2016

        Hold Your Heart

        by Yang Jinyuan

        The book is mainly based on the author's own life experience and mental journey to discuss the experience and perception of life along with the wisdom and art of life. The stories shows that the author keeps his sincerity, does not forget his original heart, adheres to his beliefs, and keeps his mission in mind.

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        Humanities & Social Sciences
        October 2020

        Pilgrims: Values And Identities

        by Darius Liutikas, Ali Thompson, María Ángeles Piñeiro Antelo, Pedro Azevedo, Derek Dalton, Luciana Thais Villa Gonzalez, Rubén C. Lois-González, Luis Alfonso Escudero Gómez, Rami K Isaac, Elyor E. Karimov, Kumi Kato, Darius Liutikas, Lucrezia Lopez, Dane Munro, Daniel H Olsen, Josephine Pryce, Ricardo Nicolas Progano, Xerardo Pereiro, Kip Redick, Larry Russell, Pravin S. Rana, Rana P. B. Singh, Xosé M. Santos, Augusta X. Thomson, Dallen J Timothy, Slawoj Tanas, Shin Yasuda

        Values-rich journeys can be described as pilgrimage, spiritual travel, personal heritage tourism, holistic tourism, and valuistic journeys. There are many motivations for undertaking values-rich journeys; the most important including personal values, personal and social identity, life experience, lifestyle, social and cultural influence. The main types of pilgrim journeys are traditional religious or spiritual journeys as well as secular journeys related with the expression of national, communal or personal identity, e.g. the journeys of sport and music fans. The manifestation of personal and social identity has different forms and rituals and constitutes different models of a specific behaviour. The journeys are often embraced as potential instruments for life altering experiences. This book presents contributions that address pilgrim motivation, identity and values as they are shaped by the broader sociological, psychological, cultural and environmental perspectives. With a focus on travellers themselves and their inner world through the lens of their pilgrimage. The research presented focuses on the typology of pilgrim journeys as ways in which identity and values are presented to a post-modern consumer society, providing interesting and challenging perspectives on the identity of pilgrims in the 21st century.

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        January 2013

        Let the Death Live long

        by Chen Ximi

        The book is written by Chen Ximi, the wife of Chinese famous writer Shi Tiesheng. It is a heart-touching memorial essay collection. The death of Shi left Chen in endless loneliness, which made her start to make a effort to write this book. She tried to converse with the great philosopher in human history by reading, meditation, walking and writing, searching the meaning of void. By this way, she deepened her thinking, became a broad-minded woman, learnt to explore the meaning of life. The stylish writing skill and touching heart whisper is on the page .In her true and beautiful word, readers can find the meaning of life and death, love, honesty, solitary, time and life, feel the light of wisdom.

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