• Business, Economics & Law
      April 2017

      Leisure, Sport and Tourism, Politics, Policy and Planning

      by A.J. Veal

      The gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries. ; A multi-disciplinary approach to policy making and planning in the leisure, sport and tourism sectors, this book provides an introduction for students. It examines theoretical issues underpinning public sector policy making, debates around the role of the state versus market, and models of organisational decision-making. ; -: Preface I: SOCIETY, POLITICS, POLICY & PLANNING 1: Introduction 2: Political ideologies 3: Wants, needs, obligations, etc. 4: Human rights and citizenship rights 5: The market versus the state II: PLANNING FRAMEWORKS 6: Public policy-making 7: Types of plan 8: Evaluating approaches to planning 9: U-Plan: participation-based approach to planning III: PLANNING TOOLS 10: Planning tool 1: Consultative 11: Panning tool 2: Facility/service audit: Process & Capacity 12: Planning tool 3:Facility/service audit: Facility use/assessment 13: Planning tool 4: Forecasting demand IV: EVALUATION 14: Economic evaluation 15: Performance evaluation V: SECTORS, GROUPS & ISSUES 16: Policy and planning in particular sectors 17: Policy and planning for particular groups 18: Issues/challenges

    • Business, Economics & Law
      August 2019


      Issues, realities and solutions

      by Rachel Dodds, Richard W. Butler

      As it is becoming increasingly clear that the environmental, social and economic impacts of tourism on destinations must be managed appropriately to secure their long-term viability, there is a critical need to understand governance and planning tools that can resolve current problems of overtourism without losing the benefits of tourism development.

    • Business, Economics & Law
      March 2019

      Emotional Intelligence in Tourism and Hospitality

      by Erdogan Koc

      Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

    • Business, Economics & Law
      February 2019

      Tourism Information Technology

      by Pierre J Benckendorff, Zheng Xiang, Pauline J Sheldon

      This third edition of 'Tourism Information Technology' provides a contemporary update on the complexities of using information technology in the tourism industry. It examines IT applications in all sectors including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Fully updated throughout and organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision making before their trip, during their travels and at the destination. It: · Provides comprehensive and up to date coverage of all key topics in tourism information technologies · Covers new areas such as (among others) augmented and virtual reality, robotics, smart destinations, disruptive innovation and the collaborative economy, crowdsourcing for sustainability, online reputation management and big data · Incorporates a wealth of pedagogic features to aid student learning, including key models and concepts, research and industry insights, case studies, key terms, discussion questions, and links to useful websites. Accompanied online by instructor PowerPoint slides, multiple choice questions and further case studies, this book provides a comprehensive and learning-focused text for students of tourism and related subjects.

    • Business, Economics & Law
      December 2018

      Managing Religious Tourism

      by Maureen Griffiths, Peter Wiltshier

      Managing Religious Tourism provides a global view of the tools and resources used in demand and supply management, in the context of pilgrimage and religious tourism. With a focus on toolkits and best practices, the book reinforces the quality of service provision and offers a reflection on consumers' perspectives and what drives their purchasing decisions with regards to a variety of destinations. These central themes are complemented by an understanding of management responses to consumer behaviour and mobility, accessibility, individualism and tourism for both sacred and secular purposes. The book also examines the ways in which networks, partnerships and the conceptual stakeholder approach can be employed by religious tourism suppliers working with destination management organisations. The text promotes sustainable development and a triple bottom line focus, with all chapters supporting policy for framing development. Key features include: - Global perspective on tools as well as management approaches and techniques. - Emphasis on sustainability in connecting sacred and secular consumers. - Focus on promoting learning and development within this important tourism sector.

    • Business, Economics & Law
      December 2018

      World Heritage Sites

      Tourism, Local Communities and Conservation Activities

      by Takamitsu Jimura

      Heritage is a growing area of both tourism and study, with World Heritage Site designations increasing year-on-year. This book reviews the important interrelations between the industry, local communities and conservation work, bringing together the various opportunities and challenges for different destinations. World Heritage status is a strong marketing brand, and proper heritage management and effective conservation are vital, but this tourism must also be developed and managed appropriately if it is to benefit a site. As many sites are located in residential areas, their interaction with the local community must also be carefully considered. This book: - Reviews new areas of development such as Historic Urban Landscapes, Intangible Cultural Heritage, Memory of the World and Global Geoparks. - Includes global case studies to relate theory to practice. - Covers a worldwide industry of over 1,000 cultural and natural heritage sites. An important read for academics, researchers and students of heritage studies, cultural studies and tourism, this book is also a useful resource for professionals working in conservation, cultural and natural heritage management.

    • Business, Economics & Law
      May 2018

      Tourism and Animal Welfare

      by Neil Carr, Donald M Broom

      "This text is long overdue and timely. Carr and Broom have placed the issues firmly in the broader context of the relationship between our species and the others which share this planet with us...As they argue it is possible for tourists and the travel and tourism sector to take and exercise responsibility to drive change, Carr and Broom's text helps us to understand the issues and the context and to make better-informed choices." Harold Goodwin Responsible Tourism Partnership Animals are among the most sought after tourist attractions and the impact on them is a matter of concern to an increasing number of people. Tourism and Animal Welfare uniquely addresses the issue of animal welfare within the tourism experience. It explores important foundations such as the meaning of 'animal welfare' and its relation to ethics, animal rights and human obligations to animals. It also explores the nature and diversity of the position and role of animals within tourism. 'Tales from the front line' is the section of the book that provides the reader with the views and experiences of animal welfare organisations, individual leaders, tourism industry organisations and operators, and academic experts. These case studies and opinion pieces will encourage the reader to consider their own position regarding animals in tourism and their welfare. The book: · is written by an authoritative author team that draws from the fields of tourism studies (Neil Carr) and animal welfare science (Donald Broom); · contains 14 case studies written by internationally recognised experts and iconic individuals in the field of animal welfare; · is written in an engaging style and features full colour illustrations. From students and academics to vets and those working within the tourism industry, this book will provide an engaging and thought-provoking read. It will also appeal to those with an interest in animal welfare, particularly in relation to the tourism industry.

    • Business, Economics & Law
      February 2018

      Strategic Management in Tourism

      by Luiz Moutinho, Alfonso Vargas-Sánchez, Alejandro Pérez-Ferrant, Alfonso Vargas-Sánchez, Anne-Mette Hjalager, Brent W Ritchie, Dawn Gibson, Eduardo Parra-López, Geoff Southern, James Wilson, Jithendran Kokkamikal, José Alberto Martínez-González, Kanes Rajah, Kun-Huang Huarng, Larry Dwyer, Luiz Moutinho, María Moral-Moral, Mercedes Melchior-Navarro, Noel Scott, Rafael Alberto Pérez, Ronnie Ballantyne, S.F. Witt, Scott McCabe, Shirley Rate, Tiffany Hui-Kuang Yu, Vanessa Yanes-Estévez, Yawei Jiang, Yvette Reisinger

      This comprehensive textbook has, at its core, the importance of linking strategic thinking with action in the management of tourism. It provides an analytical evaluation of the most important global trends, as well as an analysis of the impact of crucial environmental issues and their implications. Fully updated throughout, this new edition: -Covers forecasting, functional management and strategic planning; -Includes extra chapters to incorporate a wider spread of important topics such as sustainability, authenticity and crisis management; -Contains pedagogical features throughout, such as learning objectives, questions and case studies to aid understanding Now in its third edition, and reviewing the major factors affecting international tourism management, this well-established student resource provides an essential overview of strategic management for students and professionals in the tourism sector.

    • Business, Economics & Law
      December 2017

      Transforming Travel

      Realising the potential of sustainable tourism

      by Jeremy Smith

      Transforming Travel combines stories from leading companies, interviews with pioneers and thinkers, along with thorough analysis of the industry's potential to make lasting, positive change. - A unique collection of case studies and stories of the most successful, inspirational, impactful and innovative travel businesses in the world. - A vital presentation of the latest research and statistics on the positive impacts and potential of transformative, sustainable tourism, - A positive and realistic vision of the scope of tourism to promote sustainable development at a time when travel and interaction with foreign cultures is facing numerous existential challenges. Written in a highly engaging style Transforming Travel presents an urgent argument for transforming tourism so it might reach its potential to promote tolerance, restore communities and regenerate habitats, while providing a vital guide for anyone looking to develop the successful sustainable tourism enterprises and destinations needed to do so.

    • Travel & holiday
      June 2010

      Taxi Hand Signs

      by Susan Woolf

      There is a unique, beautiful and practical art book, travel companion and memento that tourists to South Africa and South Africans themselves can use and admire. It is the Taxi Hand Sign book, created and researched by fine artist Susan Woolf. In South Africa, if you want to catch a ride on a mini taxi bus, you have to know the correct hand sign to show passing taxis so that the driver can stop for you if he is going in that direction. Most people only know three or four signs, which are the routes they take every day. Before this book existed it was very hard to find out which signs went where; you'd have to ask a designated person at a major taxi rank - if you could find them. For the past ten years Susan Woolf has been researching and documenting the hand signals relating to taxi routes in South Africa. This 10cm by 10cm booklet (which you can slip into your back pocket) contains contains beautifully and playfully rendered taxi hand signs, with a Table of Contents in front that indicates routes and destinations and connects them to the appropriate hand sign. There is also an artfully concealed folding map at the back, which shows routes in Gauteng, Soweto and the Johannesburg CBD, in London Underground fashion. Never before have the hand signs been collated and connected to their routes and never before has there been a map that shows the actual taxi routes - not even the taxi associations have them. Susan also invented a series of symbols that, when combined in different ways and raised on paper, enable blind people to learn and use the signs themselves, as well as teach them to their sighted children. A book called "Taxi Hand Signs for the Blind" was printed in Braille with the symbols and launched in September 2009. 10 of these hand signs (blind and sighted) were chosen for the 2010 South African National Stamp. These were launched in January and were acknowledged all over the world during the 2010 soccer world cup.

    • Fitness & diet

      Explosive Calisthenics

      Superhuman Power, Maximum Speed and Agility, Plus Combat-Ready Reflexes - Using Bodyweight-only Methods

      by Paul "Coach" Wade

    • Fashion & beauty industries
      August 2012

      How to Set up & Run a Fashion Label 2nd edition

      by Toby Meadows

      No matter how talented you are as a designer, if you are going to run a successful fashion label you also need to know about business – from marketing and PR to manufacturing your collection, and where to find the money to finance it all. In How to Set Up and Run a Fashion Label 2nd edition, Toby Meadows presents a no-nonsense guide to running your own business, whether it is within the clothing, accessories or footwear sectors. Packed with tips, case studies and tasks to help you analyse yourself, your market and your product, the book is designed for anyone wanting to start their own fashion business. This new, expanded edition contains information on e-commerce, sustainability, five new case studies and updated images throughout.

    • Sociology & anthropology

      The Road to Southend Pier

      One Man's Struggle Against the Surveillance Society

      by Ross Clark

      A chance encounter with a talking lamp-post got Ross Clark thinking: is there any escape from Britain's growing surveillance society? He set himself a challenge: could he get to Southend without Big Brother knowing where he had gone? In this entertaining and highly revealing account of his attempt to dodge Britain's 4.2 million CCTV cameras and other forms of surveillance, Ross Clark lays bare the astonishing amount of data which is kept on us by the state and by commercial organisations, and asks whom should we fear most: the government agencies who are spying on us - or the criminals who seem to prosper in the swirling fog of excessive data-collection.Among his discoveries are:- An information company in Nottingham seemed to know he has cherry trees in his garden.- If he flies to New York, the FBI will keep a record of what he had for lunch.- 2,700 people are wrongly recorded as criminals on Britain's Police National Computer.- 70 Americans have been implanted with microchips to help identify them if they become lost and confused.- British companies are routinely vetting potential employees by searching MySpace for evidence of drunken antics and sexual perversion.- It will take 905 man-years to issue every British citizen with an ID card.

    • Local history

      Big Thicket Guidebook

      Exploring the Backroads and History of Southeast Texas

      by Lorraine G. Bonney

      Start your engines and follow the backroads, the historical paths, and the scenic landscape that were fashioned by geologic Ice Ages and traveled by Big Thicket explorers as well as contemporary park advocates—all as diverse as the Big Thicket itself. From Spanish missionaries to Jayhawkers, and from timber barons to public officials, you will meet some unusual characters who inhabited an exceptional region. The Big Thicket and its National Preserve contain plants and animals from deserts and swamps and ecosystems in between, all together in one amazing Biological Crossroad. The fifteen tours included with maps will take you through them all. Visitors curious about a legendary area will find this book an essential companion in their cars. Libraries will use the book as a reference to locate information on ghost towns, historic events, and National Preserve features. “A result of a prodigious amount of local research as well as a great deal of driving and tramping around, this book might end up as a classic.”—Thad Sitton, author of Backwoodsmen: Stockmen and Hunters along a Big Thicket River Valley

    • Tourism industry
      June 2013

      Kinders van die duine

      by Fritz Eloff

      The Kalahari dessert remains one of the mystrious places on earth. It's children now merely extinct and transformed by the modern world - the Bushmen- is a legacy and an inherritance. Fritz Eloff- researcher and academic at the age of 93 great his life long friends and honour the world of the kalahari with this picturisk publication. The book take your through the history, places and people. This book forms part about stories of Africa. Translated the title is "Children of the dunes"

    • Medicine

      The Psychedelic Traveller

      Short Stories


      A collection of short stories from adventures and fantastic imaginings aroud the world. Each story is set in a different country, from Brazil to Siberia, from new Zealand to India. Each story is a cameo in itself, each one of a different mood, be it playful, or dark, of conflict or good humour. Stories will remind those who travel widely of the pitfalls and opportunities and remind all the readers that there is nothing more wonderful than this wonderful world and the ppeople in it.

    • Film, TV & radio
      January 2013

      Downton Abbey on Location

      An Unofficial Review and Guide to the Locations Used

      by J. P. Sperati & Sabine Schreiner

      No one does period television drama like the British! In the proud tradition of The Forsyte Saga, The Duchess of Duke Street, The Jewel in the Crown and Upstairs, Downstairs, the latest series to entrance viewers around the world is Downton Abbey, created by Oscar® winning author and actor Julian Fellowes. The story of Lord Grantham and his family centres upon Downton Abbey, their mansion in Yorkshire – but it’s no secret that the magnificent house we see on screen is Highclere Castle in Hampshire, more than 200 miles away! Downton Abbey on Location is a must for the real devotee!

    • Surveillance services

      Towards a Surveillant Society

      The Rise of Surveillance Systems in Europe

      by Thomas Mathiesen (Author)

      A most timely publication in view of current concerns about snooping. Thomas Mathiesen describes how the major databases of Europe have become interlinked and accessible to diverse organizations and third States; meaning that, largely unchallenged, a ‘Surveillance Monster’ now threatens rights, freedoms, democracy and the Rule of Law. As information is logged on citizens’ every move, data flows across borders via systems soon to be under central, global or even non-State control. Secret plans happen behind closed doors and ‘systems func­tionaries’ become defensive of their own role. Goals expand and entire processes are shrouded in mystery. Alongside the integration of automated systems sits a weakening of State ties as the Prüm Treaty and Schengen Convention lead to systems lacking transparency, restraint or Parliamentary scrutiny. As Mathiesen explains, the intention may have been fighting terrorism or organized crime, but the means have become disproportionate, unaccountable, over-expensive and lacking in results which ordinary vigilance and sound intelligence in communities should provide.

    • Sport & leisure industries

      Superstar Physique

      by Nick Aldis

      Nick Aldis – better known as Magnus from TNA Impact Wrestling, formerly ‘Oblivion’ from Sky One’s Gladiators – takes you through his life and career, focusing on how he’s achieved a body that is in great balance in terms of functionality, health and aesthetics for his needs. As the first ever British professional wrestling champion in a major global promotion, Nick explains how his passion for working out helped him achieve his goals – and how you can do the same. Most fitness books are either about bodybuilding or weight loss. The Superstar Body explains the core principles of both, looking at healthy foods and supplements, nourishing yourself mentally as well as physically – and how to maintain a healthy, athletic, attractive body with real world techniques. Key points• A unique, winning combination of physical bodybuilding techniques, mental outlook and health awareness • Includes eg workouts, recipes for delicious nutritious meals and coverage of issues such as supplements on a budget. • Written by Nick Aldis, a qualified personal trainer as well as holder of the TNA World Heavyweight title• Nick presents The UK’s Strongest Man for Challenge TV, and writes a monthly column for FSM, the the UK's number one pro wrestling magazine. • Exclusive photos from Nick and wrestling images from TNA.• "A practical and insightful approach to training, diet and lifestyle; from beginners to experienced athletes, this book is a great tool." – Kurt Angle, TNA Impact Wrestling star and Olympic gold medallist

    • Health & Personal Development

      Look 20 When You're 40

      Anti-Aging Skin Care For Wrinkle-Free Flawless

      by Diana Polska

      Look 20 When You're 40 is a highly researched skin care guidebook with over 100 studies referenced. Although there are many many anti-aging products to choose from, there are only a few highly effective, scientifically proven anti-aging skin products that have been shown to stop and reverse aging.

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